No booking is secured without a deposit your booking is only confirmed once the deposit has been made. Appointments are on a first come first serve basis. The deposit is accounted towards your final treatment price. If you are unsuitable for the treatment your deposit will be non-refundable it will cover any costs incurred by myself.

Minimum of 2 days’ notice is required to transfer an appointment to another date/or time, failure to give appropriate time to transfer will result in loss of deposit and being charge on next appointment booked.

You must arrive on time as arriving late may result in your booking being cancelled and a charge being placed on your booking.



Each new treatment is two sessions, one being the initial procedure and the other a complimentary session which is to fill in any gaps that did not take from the first session. The second session is not to change the shape or colour of initial treatment but if you wish do so you will be charged accordingly. A complimentary session is only offered to New Brows and not those who are coming back to do a top up session.

Top Up

Your free top-up treatment is included in the price of any new treatment and should be redeemed, at least 4 weeks after but within 8 weeks of initial treatment. It is your responsibility to ensure that you attend within this time frame otherwise any treatment outside will be charged for the top-up session. Please note that scheduling of the complimentary top-up will be booked after your first session if you need to reschedule it is not guaranteed that you will get an appointment within the 8 weeks you might incur an extra charge.

On the rare occasion a client may need a third session due to having a skin type that is more resistant to the implantation of pigment. Or from incorrect aftercare taken they will be charged accordingly.

I cannot guarantee successful results on 100% of our clients especially those with problem skin and Do Not Offer refunds as I have carried out the treatment at a cost to us.


Failure to show up to the booked appointment without adhering to the cancellation policy will result in a charge of £50. This charge also applies to clients who arrive too late for their appointment, do not show up for their appointment, and those who did not give sufficient notice for rescheduling or cancellation. The charge will need to be paid before an appointment can be rebooked.

A complimentary session is only offered for  New Brows and not those who are coming back to do a top up session.

We cannot guarantee successful results on 100% of our clients especially those with problem skin and do not offer refunds as we have carried out the treatment at a cost to us.

Other Conditions

 -AHA’s (lactic, glycolic, citric, retinoic and tartaric acids) or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolour your permanent makeup.

 - Flu or Cold: Please stay home; reschedule your appointment if you have cold or flu or sinus/respiratory infection.

- Coumadin: The amount of bleeding during treatment and your skins reaction to topical epinephrine will determine how much coverage can be done per appointment.

If excessive bleeding occurs, extra appointments may be necessary for the desired outcome or the procedure may not be effective.

- Juvederm or Fillers: Get permanent makeup first or ask your juvederm tech for clearance.

- Shingles (varicella): If you have shingles on your face, wait 6 months to get permanent makeup.

- Eyelift or blepharoplasty: You will need to wait 3 months.

- Eyelash extensions: Please get you eyelash extensions after your semi-permanent procedure.

- Pinkeye: If you have pink eye or any other eye infection please inform immediately I will reschedule your appointment. You can have the procedure done once you have completed your mediation or the infection is no longer present.

 If you deliberately violate any of our terms and conditions, including our aftercare suggestions, we will be excluded from liability and we have the right to cancel any complimentary treatment in the future.

The following is list of people that are unsuitable for treatment.

-Under 18 years of age

-If you have diabetes

-If you are pregnant or lactating

-If you have glaucoma or are taking blood thinning medicines (e.g., aspirin, warfarin).

-If you have a skin diseases such as psoriasis, eczema and undiagnosed rashes or blisters on the site that is to be treated.

-If you have allergies to makeup or colours

-If you have easily triggered post inflammatory hyperpigmentation.

-If you have HIV or Hepatitis

-If you have active skin cancer in the area to be tattooed

-If you are a haemophiliac

-If you have healing disorders, uncontrolled high blood pressure or had mitral valve disorder.

-If you are on any skin medication such as ro-accutaine, antasure, steroids which thin and oversensitive the skin in the past 6 months.

-If you are undergoing radiotherapy or chemotherapy treatment at present (or due to undergo such treatment) and any radiotherapy or chemotherapy came to an end not less than 42 days ago from the date of the treatment.

-If you are epileptic that has experienced a seizure in the last two years

Please let me know if you have condition prior to booking. I cannot be held responsible if you fail to notify me or make me aware of any condition listed. Please Let us know if you have/had an allergic reaction to topical aesthetics.

Doctor's clearance may be necessary for any health conditions you have that require medication.

I reserve the right to refuse treatment at any one point.

Prices are subject to change at any time all changes will be made on the website.

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© 2016 by LUSHBROWUK.